Austroads IT Registry Administrator

Austroads is looking for a full-time IT Registry Administrator to provide first line support to internal and external stakeholders accessing and/or using the Austroads IT Registry System.

The system build has just commenced, as such, the successful applicant will also provide administrative and general project support to ensure successful implementation (build, user acceptance testing, commissioning and data migration) delivery of the Austroads IT Registry System.

The Service Delivery team provides Austroads established products with a strong focus on functionality and sustained excellence Effective service delivery is underpinned by a team of professionals who are responsive to the needs of Austroads members and other users of our services. We are proactive in communicating our Service Delivery priorities and plans, and we strive to continuously improve our services and add value for our members.

The role is responsible for:

• In the first instance:
  • Supporting the Project Manager Austroads IT Registry System during implementation of the Austroads IT Registry System.
  • Overseeing administrative tasks including providing support for meetings, including compilation and distribution of agenda papers, and minute/note taking and follow-up actions.
• Post-build:
  • Reporting to the Austroads National Temporary Traffic Management Operations Manager.
  • Providing support and help desk facilitation to prospective and existing users of the Austroads IT Registry System.
  • Responding to queries and providing support to Austroads IT Registry users both external and internal, including elevating issues to the external maintenance provider for the Austroads IT Registry System.
  • Identifying issues and enhancement to the Austroads IT Registry System and document and recommend the same.
  • Providing administrative support for meetings, including compilation and distribution of agenda papers, and minute/note taking and follow-up actions.
  • Contributing to continuous improvement, identifying ways to enhance value for our members and the public.
  • Maintaining and adhering to Quality Systems processes and procedures associated with the role.
  • Developing and maintaining relationships with Austroads members and key stakeholders.
  • Other duties as directed.

Personal qualities:

A successful candidate will need to present a professional image and build strong relationships across the enterprise. Specifically, the role requires:

• A service focused approach
• Sound judgement and problem-solving ability
• Strong networking and teamworking skill
• Strong attention to detail
• Commitment to ongoing professional development and learning
• Professional ethics and integrity
• Comfort working in an environment which is constantly evolving

View a copy of the position description

For more information or to express interest in this role, please use our online form to contact our Human Resources Manager.