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TCA responds to calls for a Certified Telematics Service (CTS)

21 February 2013

TCA today launched the availability of a new Certified Telematics Service (CTS), which responds to calls for the provision of independently certified and audited telematics systems and associated services.

CTS forms part of the TCA National Telematics Framework, and leverages TCA’s established certification and audit framework for telematics and other intelligent technologies for Australian Governments.

The Chief Executive Officer of TCA, Mr Chris Koniditsiotis, said ‘CTS references a nationally agreed suite of technical, functional, business and legal requirements – which are now internationally recognised by the International Standards Organisation (ISO).’

‘With the near-ubiquitous use of GPS-enabled telematics across a spectrum of applications, some may be inclined to think that all systems and services are created equal, and perform as intended – but this is most certainly not the case,’ Mr Koniditsiotis said.

‘When so many are now turning to the use of telematics to manage contracts, service levels and duty of care obligations, the implications of not being able to rely on telematics systems and services can be far reaching,’ Mr Koniditsiotis said.

‘Any situation or decision where the accuracy and quality of data is open to scrutiny – including access to data by third parties – can have serious consequences.’

‘TCA’s experience as a certifier, auditor and administrator of national programs reveals there can be major discrepancies in the accuracy, reporting frequency, reliability, performance and security of telematics systems and associated services by a provider, to name but a few,’ Mr Koniditsiotis said.

‘It is only when things go wrong, that deficiencies are brought to light.’

‘Indeed, this has been the key motivating factor behind the call for CTS,’ Mr Koniditsiotis added.

‘Because we recognise that every use of a telematics service is different, we’ve made the availability of CTS flexible,’ Mr Koniditsiotis said.

‘Specific components, or a combination of components from the full suite of requirements available through CTS can be applied to satisfy different business and user needs’, Mr Koniditsiotis said.

‘For anyone using – or considering the use of telematics and associated services – certification of the service as a CTS service by TCA should be sought.’

‘By making CTS available, TCA is leading the way by responding to the growing demand for quality-assured telematics services to nationally and internationally recognised standards,’ Mr Koniditsiotis said.

Further information on CTS can be found on the Certified Telematics Service page, or by contacting TCA directly on 03 8601 4600.