Senior Project Manager Digital Trust Service (DTS)

Austroads is seeking a Senior Project Manager for the new Austroads-led Digital Trust Service (DTS). The DTS will enable Australian jurisdictions to safely and securely verify mobile driver licences (mDLs) and other credentials in line with international best practice.

Based in either Sydney or Melbourne, the Senior Project Manager DTS has key responsibilities for establishing, managing and delivering Austroads projects that support our members transition to digital driver licences in an interoperable and nationally harmonised manner. This includes informing policy and investment decisions, coordinating proposals and trials, and developing and delivering innovative digital identify and credential verification solutions.

The role is responsible for:

• Management of projects relating to digital driver licences, digital identity and credential verification, in compliance with Austroads project management framework.
• Establishing and coordinating effective governance arrangements for projects and other initiatives, including as secretariat for governance forums involving members and other external stakeholders.
• Engagement and management of external suppliers and contractors and ensuring these meet requirements and deliver value.
• Effectively collaborating with internal and external stakeholders, including to consult, inform and influence decision making.
• Monitoring and reporting on project performance, including the identification and escalation of issues and risks for resolution.
• Providing project management services for applications development and operations (business-as-usual) projects which includes:
  • Defining project objectives, high-level scope, roles and responsibilities, and resource requirements.
  • Developing documentation including, but not limited to business cases, project proposals, RACI, project plans, project schedules, governance reporting packs, resource impact analysis (effort/cost estimations), cashflow forecast / actuals, project change requests, project change, risk and issue logs.
  • Managing, tracking and preparing project status reports on schedule, budget, scope, quality, risks/issues, dependencies, project change requests according to project plan.
  • Recruiting and managing of resources, updating and finalising contracts with consultancy service providers.
  • Processing invoices for consultancy services against approved contracts.
• Mentoring and providing guidance to other team members.
• Undertaking detailed planning ensuring alignment with existing systems and strategy by working with architecture subject matter experts.
• Undertaking the role of Scrum Master to facilitate self-organising project team members to contribute to a successful delivery of a project.
• Understanding, managing and providing guidance in operations/applications configuration, data migration, change deployment and operational handovers.
• Ensuring Austroads maintains authoritative knowledge and expertise on relevant digital identity matters, and is effectively connected with relevant experts, forums and initiatives both nationally and internationally.
• Provision of authoritative direction and advice, including through presentations and reporting to the Board, executive group, and other key stakeholder forums.
• Contributing to continuous improvement, identifying ways to enhance value for our members and the public.
• Maintaining and adhere to Quality Systems processes and procedures associated with the role.
• Other duties as directed.

The Senior Project Manager Digital Trust Service will possess:

• Demonstrated experience with successfully managing and delivering complex projects.
• A detailed understanding of project management frameworks and methodologies.
• Highly developed interpersonal skills, including the ability to consult, influence, conduct sensitive negotiations, and to build working relationships across various organisations.
• Demonstrated ability to effectively lead staff and project team members.
• Excellent written and verbal communications skills and demonstrated ability to translate complex and technical information for different audiences.
• Proven ability to work independently and a capacity to meet challenges through the application of personal initiative and development of innovative options and solutions.
• Engaging, dynamic and relishing working in a complex and changing environment, with the ability to respond to rapidly changing demands.
• Experience with government agencies and departments is highly regarded.
• Knowledge and understanding of digital identity matters, either from a regulatory or technical perspective, is highly desirable.
• Relevant tertiary level qualifications.

Personal qualities:

A successful candidate will need to present a professional image and build strong relationships across the enterprise. Specifically, the role requires:

• Mature project management capabilities, with an ability to deliver to agreed requirements.
• Well-developed relationship management, communication, consultation, and negotiation skills.
• Sound judgment, analytical and problem-solving skills.
• Strong interpersonal skills, including within and across project and operational teams.
• Comfort working in an environment which is constantly evolving.
• Commitment to ongoing professional development and learning.

View a copy of the position description

For more information or to express interest in this role, please use our online form to contact our Human Resources Manager.