TAP Information Resources

On this page

• Welcome to TAP
• TAP (All Services)
• Road Use Analytics and Reporting Service
• IAP Data Analytics and Reporting Service
• Malfunction Management Service
• Help Desk Service
• Enrolment Reporting Service

Welcome to TAP

Meet John Gordon, Manager Strategic Development, giving a brief overview to the Telematics Analytics Platform (TAP).

The following is a list of information resources and user guides for TAP and its services.

TAP (General)

• TAP Application Form
  Allows potential TAP users to complete their details and sign acceptance of terms of use.
  Available on request from TCA at [email protected].

• Guide: Accessing the Telematics Analytics Platform
  Information on getting started using TAP, including registering for access, setting up your TAP account and logging in.

• Brochure: TAP for Road Managers
  Overview of TAP for road managers and policy makers.

Road Use Analytics and Reporting Service

• Road Use Analytics and Reporting User Guide (for the ArcGIS interface)
  Provides information on getting started with the Road Use Analytics and Reporting service, using the ArcGIS interface, with a focus on navigation, dashboards, filtering data and working with map views.

• Getting Started: TAP Road Use Analytics and Reporting Service (for the Tableau interface)
  Provides information on getting started with the Road Use Analytics and Reporting service using the Tableau interface.

IAP Data Analytics and Reporting Service

• IAP Data Analytics and Reporting User Guide
  User guide for all aspects of the IAP Data Analytics and Reporting service.

Malfunction Management Service

• Malfunction Management and Help Desk User Guide
  User guide for all aspects of the Malfunction Management service and the Help Desk service.

• Malfunction Management Service Interface Specification – for Service Providers
  Describes the architecture and interface specification for the Malfunction Management service, as applicable to service providers.
  Available on request from TCA at [email protected].

• Malfunction Management Service Interface Specification – for Authorities
  Describes the architecture and interface specification for the Malfunction Management service, as applicable to road managers (Authorities).
  Available on request from TCA at [email protected].

Help Desk Service

• See the link in the section above for the Malfunction Management and Help Desk User Guide.

Enrolment Reporting Service

• Use this service to access statistics and reports about the number of enrolments in each scheme and application by jurisdiction, including unique vehicles, enrolments and number of operators.

• A recognised Compliance Officer can also access identifiable reports of vehicle participation in schemes, using the data to ensure compliance with conditions of access and other legal instruments.

For further information regarding TAP user documentation, please contact [email protected].