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TAP Information Resources

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Welcome to TAP

Meet John Gordon, Manager Strategic Development, giving a brief overview to the Telematics Analytics Platform (TAP).

The following is a list of information resources and user guides for TAP and its services.

TAP (General)

  • TAP Application Form
    Allows potential TAP users to complete their details and sign acceptance of terms of use.
    Available on request from TCA at [email protected].

Road Use Analytics and Reporting Service

  • Road Use Analytics and Reporting User Guide (for the ArcGIS interface)
    Provides information on getting started with the Road Use Analytics and Reporting service, using the ArcGIS interface, with a focus on navigation, dashboards, filtering data and working with map views.

IAP Data Analytics and Reporting Service

Malfunction Management Service

  • Malfunction Management Service Interface Specification – for Service Providers
    Describes the architecture and interface specification for the Malfunction Management service, as applicable to service providers.
    Available on request from TCA at [email protected].
  • Malfunction Management Service Interface Specification – for Authorities
    Describes the architecture and interface specification for the Malfunction Management service, as applicable to road managers (Authorities).
    Available on request from TCA at [email protected].

Help Desk Service

  • See the link in the section above for the Malfunction Management and Help Desk User Guide.

Enrolment Reporting Service

  • Use this service to access statistics and reports about the number of enrolments in each scheme and application by jurisdiction, including unique vehicles, enrolments and number of operators.
  • A recognised Compliance Officer can also access identifiable reports of vehicle participation in schemes, using the data to ensure compliance with conditions of access and other legal instruments.


For further information regarding TAP user documentation, please contact [email protected].

Last updated on 31 May 2022