Quality Policy Statement

At Transport Certification Australia (TCA), owned by Austroads, we are committed to delivering high-quality, secure, and innovative services that contribute to the development and delivery of Australasian transport outcomes by:

• providing telematics related services,
• providing assurance on transport technologies and data,
• developing and promoting national practices; and;
• providing professional advice to member organisations and national and international bodies.

Our Management Systems are designed to comply with ISO 9001:2015 and ISO 27001:2022 standards. We regularly review and enhance these systems to drive on-going operational excellence and protect the confidentiality, integrity, and availability of information assets.

To fulfil this policy, we commit to:

• Ensuring compliance with applicable legal, regulatory, and contractual obligations.
• Setting, reviewing, and achieving measurable objectives aligned with our strategic direction.
• Promoting a culture of quality and information security awareness across all levels of the business.
• Uphold our core values in everything we do: Accountability, Professionalism, Innovation and Integrity.
• Engaging with stakeholders and empowering our people to contribute to ongoing improvement and risk-based thinking.

This policy is reviewed periodically to ensure its continuing suitability and is communicated to all employees and relevant interested parties.

Our Management Systems have been certified by the SAI Global certification authority to the following standards:

• ISO 9001:2015 Quality Management Systems standard
• ISO/IEC 27001:2022 Information Security Management System standard.