Communications Officer

This position is based in the Austroads Sydney office.

The Strategic Engagement & Performance (SEP) teams are responsible for providing a whole-of-organisation approach to support the evolving needs of members, and to guide the identification, establishment, and delivery of projects in alignment with strategic objectives. As a division within the SEP team, Communications and Marketing is responsible for implementing targeted strategies to effectively convey Austroads’ direction, collaborating seamlessly with other teams for cohesive communication and member engagement.

Major responsibilities/accountabilities

The role is responsible for:

• Overseeing the successful planning and execution of Austroads events and webinars, including coordinating event strategy, event and webinar planning, vendor liaison, and stakeholder engagement
• Handling day-to-day administration of events and webinars including pre and post event briefings, event logistics, budget tracking, staff attendance, data tracking and event deadlines
• Coordinating the drafting, creation and delivery of high-quality event collateral, media resources and promotional material
• Assisting with the development and delivery of stakeholder communication strategies
• Assisting with the promotion of Austroads including preparing website content, social media updates media releases and newsletters
• Assisting with the delivery of the Austroads Knowledge Sharing Strategy targeting practitioners including project specific communications and webinars
• Coordinating regular meetings with internal staff to plan communication activities
• Assisting with the preparation of correspondence, papers, reports and presentations
• Contributing to continuous improvement, identifying ways to enhance value for our members and the public
• Maintaining and adhering to Quality Systems processes and procedures associated with the role
• Other duties as directed
• Contributing to continuous improvement, identifying ways to enhance value for our members and the public
• Maintaining and adhere to Quality Systems processes and procedures associated with the role
• Other duties as directed.

Qualifications, knowledge, and experience

The Communications Officer will possess:

• Tertiary qualifications in Communications, Marketing or a related discipline
• Experience managing events and online presentations, webinars or meetings
• A high level of proficiency in Office 365 applications
• Experience using Adobe Creative Suite and Acrobat to produce publications, graphics and advertisements
• Experience using website content management systems and other online communication tools
• Strong organisational ability managing multiple projects, deadlines and competing priorities
• A service-focused approach
• Sound judgement and problem-solving ability
• Strong networking and teamworking skills.

Personal qualities

The incumbent will need to present a professional image and build a strong relationship across the enterprise. Specifically, the role requires:

• A service focused approach
• Sound judgement and problem-solving ability
• Strong networking and teamworking skill
• Strong attention to detail
• Commitment to ongoing professional development and learning
• Professional ethics and integrity
• Comfort working in an environment which is constantly evolving.

View a copy of the position description

For more information or to express interest in this role, please contact Maria McGrath, Human Resources Manager.