Master Scheduler – Digital Trust Service

The Master Scheduler is responsible for developing, maintaining, and managing the integrated master schedule across all workstreams within the Digital Trust Service (DTS) program. This role ensures alignment of timelines, dependencies, milestones, and deliverables across jurisdictions, technical teams, governance bodies, and external partners.

This position is based in the Austroads Melbourne office.

Major responsibilities/accountabilities

The role is responsible for:

• Developing and maintaining a comprehensive master schedule that consolidates all program workstreams, including technical development, jurisdictional onboarding, governance, communications, and vendor integration.
• Ensuring alignment between state-based and OEM wallet integration timelines, NEVDIS interactions, and relying party rollout.
• Identifying and managing interdependencies across workstreams, ensuring critical path visibility and proactive risk mitigation.
• Coordinating with workstream leads to validate task durations, sequencing, and resource availability.
• Providing regular schedule updates to program leadership, governance meetings, and stakeholders.
• Generating reports highlighting progress, risks, delays, and upcoming milestones.
• Maintaining version control of the master schedule and manage schedule change requests through formal governance processes.
• Supporting program governance by providing schedule impact assessments for proposed changes.
• Using scheduling tools (e.g., MS Project, Primavera, Smartsheet) to manage and visualize timelines.
• Establishing and maintaining scheduling standards, templates, and best practices across the program.
• Contributing to continuous improvement, identifying ways to enhance value for our members and the public.
• Maintaining and adhere to Quality Systems processes and procedures associated with the role.
• Other duties as directed.

Qualifications, knowledge, and experience

The Master Scheduler will possess:

• Proven experience in master scheduling for large-scale, multi-stream programs, preferably in digital transformation or government services.
• Strong understanding of project management methodologies (e.g., PRINCE2, PMBOK, Agile).
• Excellent stakeholder engagement and communication skills.
• Ability to work across jurisdictions and with diverse technical and policy teams.
• Experience with ISO standards, digital identity, or credentialing programs is highly desirable.

Personal qualities

A successful candidate will need to present a professional image and build strong relationships across the enterprise. Specifically, the role requires:

• Strong interpersonal skills, including within and across project and operational teams.
• Well-developed relationship management, communication, consultation, and negotiation skills.
• Sound judgment, analytical and problem-solving skills.
• Comfort working in an environment which is constantly evolving.
• Commitment to ongoing professional development and learning.

View a copy of the position description

For more information or to express interest in this role, please use our online form to contact our Human Resources Manager.