Project Coordinator – Digital Trust Service (DTS)

Austroads is looking for Project Coordinator to join the company in its Melbourne office on a full-time basis. The role will provide project coordination and support for the Austroads Digital Trust Service project—an exciting and innovative area focused on the supporting Australia to move to digital driver licences that can be used across Australia and internationally.

The role is part of Austroads’ Product Development team, which oversees management and coordination of select significant implementation projects for Austroads, with a focus on the development and implementation of new products and services, in alignment with Austroads strategic objectives and the evolving needs of our members and key stakeholders.

Major responsibilities/accountabilities

The role is responsible for:

• Project management support for nationally significant and strategic projects undertaken by the Austroads Digital Trust Service project.
• Delivering effective Secretariat services for internal and external governance groups, including organising and administering meetings, preparing meeting packs, coordinating input from jurisdictions and other stakeholders, analysing and disseminating information on activities and preparing and distributing minutes and actions.
• Stakeholder management including establishing effective working relationships and managing stakeholder documentation.
• Coordination activities including:
  • emails and correspondence related to the digital driver licence and credential verifier project
  • assisting with procurement documentation and contract management
  • identification of relevant conferences, industry events for attendance and management of attendance
  • assisting with event planning and management of workshops and other stakeholder events.
• Managing reporting using Austroads project management tools and processes.
• Day-to-day management of consultants to achieve the program’s objectives and ensure projects are delivered on time and on budget.
• Undertaking day-to-day administrative requirements and assisting with other Austroads activities as required.
• Contributing to continuous improvement, identifying ways to enhance value for our members and the public.
• Maintaining and adhere to Quality Systems processes and procedures associated with the role.
• Other duties as directed.

Qualifications, knowledge, and experience

The Project Coordinator – Digital Trust Service (DTS) will possess:

• A thorough understanding of project and program management frameworks and methodologies, with a demonstrated ability to apply program management principles.
• Strong administrative and Secretariat skills.
• Proven ability to work independently and a capacity to meet challenges through the application of personal initiative and development of innovative options and solutions.
• An understanding of the issues associated with driver licence management and digital identity would be highly regarded.
• A knowledge of government decision making processes and procedures would be highly regarded.

Personal qualities

A successful candidate will need to present a professional image and build strong relationships across the enterprise. Specifically, the role requires:

• Highly developed analytical and problem-solving skills, including strong conceptual skills, the ability to apply sound judgement to complex policy challenges and knowledge of government decision making processes and procedures.
• The ability to determine work priorities and complete concurrent tasks and projects to a high standard within strict deadlines.
• Highly developed written and oral communication skills, as well as negotiation and interpersonal skills, including the ability to consult, liaise and influence, conduct high level and sensitive negotiations and the ability to build working relationships across various organisations.
• Can-do attitude and willingness to learn.
• Strong networking and teamworking skills.
• Strong attention to detail.
• Professional ethics and integrity.
• Comfort working in an environment which is constantly evolving.

View a copy of the position description

For more information or to express interest in this role, please use our online form to contact our Human Resources Manager.