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TSC releases new specification for fare devices in taxis

6 July 2015

Transport Certification Australia (TCA) today acknowledged the release of a new Functional and Technical Specification for Fare Devices by the Taxi Services Commission (TSC) of Victoria.

Fare devices will become a centerpiece to the operation of taxis in Victoria, by introducing new functions and capabilities – which represent a significant leap in the sophistication and functionality of traditional taximeters – to improve the customer experience (as set out in Customers First – Service, Safety, Choice1).

These improvements – which leverage the National Telematics Framework and the Policy Framework for Intelligent Transport Systems (ITS) in Australia – include:

  • GPS monitoring, including real-time reporting of vehicle location
  • Audio announcements (for the vision impaired)
  • Processing Multi Purpose Transport Program (MPTP) fares (the travel needs of members with severe and permanent disabilities are subsidised)
  • Supporting different, discounted or flat fares
  • Automatically applying a toll amount to the fare.

“Industry consultation has been crucial to the success of TCA’s work with the TSC. An initial draft version of the Specification was released to existing taximeter providers and the Telematics Industry Group (TIG) in late 2014,” said TCA Chief Executive Officer, Chris Koniditsiotis.

“The feedback received during the consultation period has assisted TCA to work with the TSC in managing the complex interaction of policy, technical, commercial and operational elements associated with its In-Taxi Technology Reform Program.”

Significantly, the Specification is focused on performance-based functional and technical outcomes, allowing fare devices to keep pace with the latest developments in technology – and expectations of customers.

The Specification has been released by the TSC, together with a Regulatory Impact Statement and is available here. This marks the beginning of a 28 day consultation period and the TSC welcomes all feedback to [email protected].

  1. The final report from the 2011-12 TSC inquiry into the Victorian taxi and hire car industry